Update date: Sep 04, 2023
Effective date: Sep 04, 2023
Please contact us using the details below if you have any doubt, comment or suggestion about this Policy or personal information protection. In general, we will reply within 7 working days.
E-mail: service@plas.com
Customer service hotline: 86-0755-27873515
Your trust is very important to us. We know very well the importance of personal information to you. We will, in accordance with laws and regulations, and to the best of our ability, take corresponding security measures to protect your personal information.
Shenzhen Plas Business Network Co., Ltd. (hereinafter referred to as "we" or "us" or "Plas.com", contact address: No. 3, High-tech middle Road, Nanshan Area, Shenzhen, Guangdong) attaches importance to protecting the personal information and personal privacy of users. This Privacy Policy contains the terms regarding personal information (hereinafter referred to as “Information") between us and Users (hereinafter referred to as "You") in relation to the use of the www.plas.Com App client of Plas.com.
Please note that this Policy does not apply to services provided to you by any other third party, which shall be subject to the privacy policy separately described by the third party to you.
Before using our products or services,
This Privacy Policy will be translated into different language versions through translation software, including but not limited to English, Japanese, French, Spanish, etc.. Should there be any conflict between the different language versions, the Chinese version shall prevail.
This Privacy Policy section will help you learn:
I. How We Collect and Use Your PI
II. How We Use Cookies and Similar Technologies
III. How We Share, Transfer and Publicly Disclose Your PI
IV. How We Protect Your PI
V. How You Manage Your PI
VI. How We Handle Minors' PI
VII. How Your PI is Transferred Worldwide
VIII. How This Privacy Policy Will Be Updated
We will retain the information on the services you use and the way you use them to improve the quality of services and user experience. Different products have different functions and the collection of fields varies from system to system. We make the following instructions with respect to your PI collected for corresponding products you use:
(I) PI you provide actively during our provision of products and/or services to you
We need to collect your PI to realize the Buyer App’s business functions. The following will list in detail the personal information you voluntarily provide during the product and/or service process to realize the basic business functions of the Buyer App and the personal information that is collected for the realization of this function. If you refuse to provide such PI, the business function cannot be used. Please note that if you provide PI of others, please make sure that you have obtained the authorization from the relevant subject.
1. Membership services: to register as a member and use our membership services, you need to provide the member name and password to be used, the mailbox address and password to create a platform account. If you only need to use browsing and search services, you do not need to register as our member and provide the above PI. We mainly collect your email address, country, name, company name, mobile phone number and sourcing products, type of company, annual purchase volume, purchase frequency and other information. Such PI is collected to implement the service terms of Buyer App and provide you with the services we promise, so that potential partners or our staff can contact you in a timely manner to facilitate trade cooperation or solve possible problems. You can modify the above contents by logging in with the member name and password or the mailbox address and password.
2. Marketing activities: when you participate in a lucky draw or claim discount coupons, if you win the prize, you also need to provide the name, mobile phone number, address and nickname of the winner, so that we can contact you when distributing the prize, but we will display PI of the winner in an anonymous manner.
3. Advertisement push: to better provide you with recommended services, we may reasonably send you commercial advertisements, latest information on management and commodities of the platform, as well as other service notices that are necessary to be notified to registered users, or display personalized third-party promotion information to you through the system. In case You do not wish to receive such information, You can unsubscribe through the corresponding unsubscribe function (or through the contact information at the beginning of this article).
4. Functions necessary for the services related to cloud exhibition: when you participate in an online cloud exhibition through Buyer App, we need to activate the authority of the camera and microphone in the device you use to complete the complete video recording and the functions attached to the recording process, and secure your consent in the form of a pop-up window when you activate the authority for the first time; if you refuse to activate the authority of the camera and microphone, you will not be able to complete the video recording. During the live recording process, we will record and save all the dynamic and static pictures you show and display them to other users. Meanwhile, we will monitor your video screen in real time to ensure that your video content conforms to laws and regulations as well as public order and good customs according to the relevant national laws and regulations.
5. Customer services: When you contact us, we may record your conversations with us and collect other necessary PI for resolving the problem in order to verify your identity and help you resolve the problem.
6. Picture/document access and uploading function: you can use picture tools to normally upload pictures to the material library, and release/reply to the inquiry/RFQ by quickly selecting the attached inquiry/RFQ function.
7. Instant communication function: you may chat with suppliers through Messenger on goods browsing, bargaining and supplier exhibition pages. We might get chat records; send message reminders of Messenger, etc.
(II) PI we collect and use actively during our provision of products and/or services to you
During your use of our services, in order to identify the abnormity of your account, understand the adaptability of our product, and provide you with page display and search results that better meet your needs, we may automatically collect your usage information and store it as a weblog, which contains:
1. Device Information: We will receive and record, according to the specific operations during your installation and/or use of software, information about the device you are using (including but not limited to the device model, version of the operating system, device settings, unique device identifier, device environment, mobile application list, IP address and operator information) and information about the location of your device (including but not limited to the GPS location authorized by you).
2. Service log information: During your use of the products or services provided by our website or at client, we will automatically collect the detailed information on how you use our services and will save it as a service log, including but not limited to information you browsed, contents you viewed, your transactions, contents you followed and shared, information you published, and your operations, time of operations and abnormity in the service log..
Please note that the device information or the service log information cannot be used to identify a specific natural person when used alone. This type of non-PI, when used by us in connection with other information to identify a specific natural person, or with other PI, will be considered as PI, and will be anonymized or de-identified by us, except as otherwise authorized by you or provided for by relevant laws and regulations.
(III) We obtain your PI from a third party
We may collect and use your PI from third parties (our partners) within the scope of your authorization or consent. We guarantee that your PI is handled in strict accordance with the contracts with third parties and the relevant legal provisions. Meanwhile, please carefully read the privacy policy and user agreement of the third parties in detail. If you refuse the collection, use or communication by a third party of your PI when the third party is providing services, you might not be able to use the corresponding services of Buyer App.
1. Third-party login: we may share your account information (head portrait, nickname and other page information) with third parties with your consent, so that you can easily realize the registration or login of third-party accounts (such as Facebook/LinkedIn/Twitter/Google/Apple account). In addition, we may obtain your third-party account information from third parties based on your authorization and bind such information with your platform accounts, so that you can directly log in through third-party accounts, and use our products and/or services. We will use your relevant information within the scope of your authorization or consent.
2. Following and sharing: in the process of browsing our website or client, you can choose to add the products and/or services you are interested in to your favorites, follow merchants/brands/other members you are interested in, and share information with other third parties through the function components provided by us. In the process of your using the above functions, we will collect the service log information, including your favorites, what you follow and your share history, for the purpose of realizing the above functions and other purposes explicitly notified by us.
(IV) The relevant business functions of this product will require the access authority of your device set out as follows:
When you use this software, this software may obtain your authority below to provide you with services. You may either refuse to grant the following authority or close the following authority of the software in the mobile settings. Closing the authority will not affect the use of other functions of this software.
The authority to access your device that might be activated to realize the relevant business functions is set out below on a one-by-case basis:
| Business Scene | Description | Authority to Access the Device |
|---|---|---|
| Contact supplier | ||
| Send an inquiry to the supplie | Authority to access photo albums, authority to access the camera, uploading attachments, and camera authority | |
| Publish procurement requirements | Authority to access photo albums, authority to access the camera, uploading attachments, and camera authority | |
| Reply to a supplier's e-mail | Authority to access photo albums, authority to access the camera, uploading attachments, and camera authority | |
| Chat with a supplier | Authority to access photo albums, save-to-album function, authority to access the camera, uploading attachments, downloading attachments, camera authority, and microphone authority | |
| Image search | Image search | Authority to access photo albums, authority to access the camera, and camera authority |
| Scan QR code on the homepage | Scan QR code on the homepage | Authority to access photo albums and camera authority |
| Message push | Send an inquiry reminder, procurement requirements reminder, message reminder of TradeMessenger | Activate push authority Read the status of the mobile phone and identity |
| System notification and subscription |
(V) Other purposes
We will use your PI in compliance with legal provisions or according to your authorization in order to provide you with services, improve our service quality and optimize your service experience
1. We may use your PI to verify your identity and prevent, detect or investigate the acts that might have fraud, endanger security, are illegal or breach our or affiliates' agreements, policies or rules to protect the legitimate rights and interests of yours, other users, us or affiliates.
2. Let you participate in the survey of our products and services to improve your user experience and our service quality.
3. We may combine PI and transaction information from a service with the information obtained from other services for integrated statistics, analysis or processing, so as to provide you with more personalized services.
4. If the PI to be provided by you contains any PI of other users, you must ensure that you have obtained the legal authorization thereof before providing such PI to Buyer App. If any PI about a child is involved, you shall obtain the consent of the guardian thereof before releasing such PI. In the foregoing case, the guardian has the right to contact us through the channels provided in this Policy, requesting for correction or deletion of any PI about the child.
5. Other purposes agreed or authorized by you.
(VI) Exceptions to authorization or consent
According to the relevant laws and regulations, we may collect and use some necessary PI without your authorization or consent under the following circumstances:
To ensure normal operation of the website, provide you with a better user experience, and push to you contents that may interest you, we will store, in your computer or mobile device, cookies, Flash cookies or browsers (or associated applications) which typically provide local storage for identifiers, site names, and some numbers and characters, among others (collectively "Cookies") . With the help of Cookies, our website can store data about your preferences or products in your shopping cart, etc.
As long as your browser or browser add-on service permits, you may modify the acceptance level of Cookies or reject our Cookies. However, if you do so, your safe access to our website may be affected in certain circumstances, and you may need to modify user settings each time you visit our website.
(I) Sharing
We will not share your PI with any companies, organizations or individuals, with the following exceptions:
(IV) Cases involving the embedding of third-party codes or plug-ins for transmission of PI are as follows:
Our application will be embedded with the SDK or other similar applications of authorized partners to enable you to use the services and functions described above. When providing you with products and services, third parties might ask for the following authority. Please carefully read and observe the user agreements and privacy policies of the third parties.
| SDK Name | Name of Third-party Institution | Purpose of Collection and Use | Range of PI Collected |
|---|---|---|---|
| huawei.hms | Huawei Technologies Co., Ltd. | Huawei update services. | Visit phone storage, get tasks，Wifi state. For more information, Please visit: https://www.huawei.com/us/privacy-policy |
| huawei.agconnect | Huawei Technologies Co., Ltd. | Huawei mobile phone message push. | Retrieve running applications. For more information, Please visit: https://www.huawei.com/us/privacy-policy |
| umeng | Beijing Ruixun Lintong Technology Co., Ltd. | Statistical analysis of data. | Visit Mac、Unique device ID（IMEI/android ID/IDFA/OPENUDID/GUID、SIM card IMSI messaeg）、Geographic location information for anti cheating. For more information, Please visit: https://www.umeng.com/page/policy?spm=a211eg.10560647.0.0.547034dcafEUZJ |
| Fresco | Facebook, Inc.（open source） | Load images. | Visit phone storage, contacts. For more information, Please visit: https://opensource.fb.com/legal/privacy |
| Glide | GitHub, Inc.（open source） | Load images. | Visit phone storage. For more information, Please visit: https://docs.github.com/en/github/site-policy/github-privacy-statement |
| UniversalImageLoader | GitHub, Inc.（open source） | Load images. | Visit phone storage. For more information, Please visit: https://docs.github.com/en/github/site-policy/github-privacy-statement |
Some third-party SDKs or similar applications that we access may collect your PI. For example, when you use services provided by third parties in our services, you agree that such third parties may collect and process your PI. The situations where individual services are connected to third-party SDKs may vary. For details of individual services' specific connection to third-party SDKs, please consult the specific clauses and related pages for individual services at corresponding service pages. You may also choose to contact us through the contact information specified in this Policy. We will answer you within 7 working days.
The above third-party social media or other services are operated by the relevant third parties. If you use such third-party social media services or other services (including providing any information for such third parties), you shall be bound by the third parties' own service terms and information protection statement (not this Policy), and you need to read them carefully. This Policy applies only to the PI we collect and does not apply to the services provided by any third party or third-party information use rules. If you find any risk in such third-party social media or other services, it is recommended that you terminate the relevant operations to protect your legitimate rights and interests and contact us in a timely manner.
(I) In order to safeguard your information security, we will endeavor to protect your PI by using physical, electronic, and managing security measures in line with industry standards to prevent unauthorized access or damage to, or public disclosure, use, modification or loss of your PI. We will take all reasonable and feasible measures to ensure that no PI irrelevant to the realization of services and functions is collected.
(II) The PI and materials about you collected by Buyer App may be stored and processed at the location of our company and/or our affiliates, and may also be stored and processed at the information subjects who we deem necessary to know such information. We will delete your PI after you de-register your account.
We will only retain your PI for a period necessary for achieving the purposes described in this Policy, and delete or anonymously dispose of your PI upon expiration of the above period, unless otherwise required laws and regulations.
(III) Since the Internet is by no means an absolutely secure environment, we strongly recommend that you assist us in ensuring your account security by safe means and using complicated passwords.
When using Buyer App's services, you will inevitably disclose your PI to the potential counterparty. Please protect your PI properly and provide it for others only in the necessary circumstances. If you find a leakage of your PI, especially your account name or password, please contact our customer service immediately so that we can take appropriate measures.
Public information refers to any information that you voluntarily and publicly share. Anyone can view or access such information during use and future use of Buyer App. It shall be noted that the PI you voluntarily share in using our services may involve PI or even sensitive PI about you or others. Please consider more carefully whether you share or even make public relevant PI when using our services.
The Internet environment is not 100% safe. We will do our best to guarantee the safety of any PI you send to us. If your legitimate rights or interests are damaged due to any unauthorized access to, or public disclosure, falsification or destruction of your PI as a result of damage to our physical, technical, or managing or protective facilities, we will bear corresponding legal liability.
(IV) If, unfortunately, any PI security incident occurs, we will, in accordance with the requirements of laws and regulations, promptly notify you of: the basic information about and possible impact of the incident, measures we have taken or are about to take, suggestions for you on how you should prevent and reduce risks by yourself and remedies to be offered to you. We will promptly notify you of relevant information about the incident by email, letter, telephone or push notification or, if it is difficult to notify each PI subject, make a public announcement in a reasonable and effective manner.
At the same time, we will also actively report how the PI security incidents are handled in accordance with the requirements of regulatory authorities.
We attach great importance to your attention to PI and make every effort to protect your right to inquiry, correct and delete your PI, de-register an account, and withdraw your consent, so that you have sufficient capabilities to guarantee your privacy and security.
You can access and manage your PI by:
(I) Inquiring, correcting and supplementing your PI
You have the right to inquiry, correct or supplement your PI. You can do so by yourself in the following ways:
1. You may click the arrow pointing to the right of "Login Account" on the member information page of Buyer App. After log-in, click my account on Buyer App>>click the portrait to view your PI.
2. You may view your PI on the account information page of Buyer App, and click the arrow pointing to the right of "Name" "Mailbox" "Address" "Phone Number" and "Company Information" to correct and supplement your PI.
(II) Deleting your PI
You may delete some of your PI by the ways specified in "(I) Inquirying, correcting and supplementing your PI."
You can submit a request to delete your PI to us under the following circumstances:
When we decide to respond to your deletion request, we will also inform entities obtaining your PI from us and ask them to delete the same without delay, unless otherwise provided for by laws and regulations, or such entities have obtained your independent authorization.
After relevant information has been deleted by you, with or without our help, we may not be able to delete the corresponding information from the backup system immediately due to the restriction of applicable laws or security technologies. We will retain your PI in a safe manner and further isolate it from other information till the backup can be deleted or anonymized.
(III) Changing the scope of your authorization or consent
Each business function needs some basic PI to be completed (see Part I of this Privacy Policy). In addition, you can check the activation status of the above authority on a case-by-case basis in my account module (usually the push authorization is "Settings - Noticification") of Buyer App, and decide to activate or close such authority at any time (we will instruct you to complete the settings in your device system). You can also withdraw all the authorizations for us to continue to collect your PI by de-registering the account.
Please note that you are deemed to have authorized us to collect and use such PI to realize the above functions by activitating such authority, or have cancelled such authorizations by closing such autority, in which case we will no longer collect and use your PI or provide you with the functions corresponding to such authorizations. Your decision to close the authority will not affect the previous processing of PI based on your authorizations.
(IV) De-registering your account
You can contact Live Chat Service or you can ask for help through the contact information at the beginning of this article, we will assist you in closing your account.
After you voluntarily de-register your account, we will stop providing you with products or services, delete your PI according to applicable laws, or anonymize it.
(V) Restricting automated decision-making by information system
For some business functions, decisions are made solely based on an automated decision-making mechanism such as information system and algorithm. If these decisions significantly affect your legitimate rights and interests, you have the right to ask for our explanation and we will make proper remedies.
(VI) Responding to your above-mentioned requests
For security, you might be required to submit written requests or prove your identity by other means. We might ask you to verify your identity before handling your requests.
Generally, we will reply to you within 7 business days. If you are not satisfied, you may submit a complaint through our Live Chat service, Submit a complaint on PC or by the contact information at the beginning of this article. We may reject requests that are not directly related to you, or unnecessarily repetitive or require massive technological input (such as developing new systems or modifying the existing practices fundamentally), or are detrimental to the legitimate rights and interests of others, or are very impracticable.
We will not be able to respond to your request under the following circumstances:
1. Where it is related to national security or defense security;
2. Where it is related to public security, public health or major public interests;
3. Where it is related to criminal investigations, prosecutions, trials and enforcement of court decisions;
4. Where there is sufficient evidence that the PI subject is subjectively malicious or abuses his or her rights;
5. Where responding to your request will cause serious harm to your legitimate rights and interests, or those of other individuals or organizations;
6. Where trade secrets are involved.
The products, website and services of Buyer App are mainly targeted for adul class="li-pointer"ts, so minors as not our target users (the age of minors is determined according to the laws of the country where you are located and the cultural practices of different countries and regions) and we will not deliberately collect the PI of minors. Meanwhile, we urge the guardians to take the initiative in participating in and paying attention to the activities, interests and hobbies of minors. If Buyer App discovers that the PI of a minor is collected without prior consent of the guardian, such PI will be deleted.
In principle, the PI collected and generated by us within the territory of the People's Republic of China will be stored within such territory. You understand and agree that, as we provide products or services through resources and servers all over the world, subject to applicable laws and regulations on cross-border transmission of PI, we may store the PI collected under this Policy on servers in other countries/regions outside the Chinese mainland according to its operation requirements, and may provide any or all of your PI to foreign affiliates or third parties outside the Chinese mainland that have a cooperative relationship with our affiliates.
Such jurisdiction might have a different data protection law, or even no relevant laws. Under such circumstances, we will ensure that your PI will enjoy the same level of protection as it does within the territory of the People’s Republic of China. For instance, we will ask you for your consent to the cross-border transmission of your PI, or employ data de-identification and other security measures before the cross-border transmission of data. if you do not agree to the transfer of PI overseas or you want to know more PI, please send an e-mail to service@plas.com, and we will handle it according to your letter properly. You may be unable to use licensed software and online services provided by us if you do not agree to the transfer of your PI overseas.
In order to provide you with better services, our business may change from time to time, and this Privacy Policy will also be adjusted accordingly. We will not limit any of your rights under this Privacy Policy without your explicit consent. We will release any change to this Privacy Policy on this page.
For major changes, we will provide a more conspicuous notice. For instance, we will issue an updated version on our Plas.com App client, or otherwise remind you about updates of relevant content. Please visit us to understand our latest privacy policy in a timely manner. In the foregoing case, by continuously using our services, you are deemed to have agreed to accept the revised Policy and be bound by it.
The major changes referred to in this Policy include but are not limited to:
1. Major changes in our service mode, such as the purpose of processing PI, the type of processed PI, and how PI is used;
2. Major changes in the right of control, such as change of the PI controller due to M&A;
3. Changes in the main objects of PI sharing, transfer or public disclosure;
4. Major changes in your right to participate in PI processing and the way in which you exercise it;
5. Changes in the department responsible for PI security or its contact information or the channels for filing complaints;
6. Major changes in response to high risks as indicated in the PI security assessment report.
If you do not agree to such changes, you may choose to stop using Buyer App's services; by continuing to use Buyer App's services, you are deemed to have read, understood and agreed to be bound by the revised Policy. We will also archive the old version of this Policy; if you need to consult the old version, please contact us via the above contact information.
We will put your satisfaction first when making any changes. Finally, we encourage you to consult our Privacy Policy each time you use Buyer App's services.